Frequently Asked Questions

Is it safe to take a CPR or First Aid class during COVID-19?

Yes. Our instructors take every precaution possible to ensure a safe environment for our students. This includes social distancing, wearing of masks when social distancing is not possible and disinfecting all equipment before and after use.

Can I take a class and get my certification completely online?

Unfortunately, the skills session must be observed in person on AHA approved manikins with feedback devices and other required equipment. 

I am a girl scout leader. Do I need to include the optional First Aid portion of Heartsaver?

Yes. Girl Scouts and Boy Scouts both require CPR and First Aid training. You'll need to register for Heartsaver CPR + AED + First Aid.

Where do you hold your classes?

We prefer to come to you. We can teach a small class in your family room or a large class at your doctors office and anything in between. We do not maintain dedicated facility to hold classes. If you have enough students for a class but can not host, let us know and we will try to make arrangements. 

How many students do you require to hold a class?

We like to see a minimum of five students in order to hold a class. Let us know if you have a problem getting enough students.

I am arranging classes for our busy urgent care office but we can't train during the day. Can we work around our normal business hours?

Yes. Inquire about setting up an off-hours training so as to not interfere with the daily operations of your office.

How long are certifications good for?

All of our American Heart Association certifications are good for two years. Please be sure to schedule a recertification class prior to expiring. 

Are you compliant with the new 2020 AHA CPR and ECC Guidelines?

Yes We are currently teaching the new courses which were released in February, 2021. Students will also be tested on manikins with the required feedback devices to ensure proper compression rate and depth.

Can you come teach CPR to our cub scout troop so they can earn a badge?

Yes! We can come teach Family & Friends CPR which does not come with a certification. Upon request, we can provide a Certificate of Completion to show they attended the class.

My daughter wants to start babysitting. Which class is best for her?

We recommend Heartsaver CPR + AED + First Aid for all babysitters. Prospective clients will be happy to see your daughter has be well training and holds a current certification. 

My company has a large warehouse with a lot of employees. What class do you suggest?

We would suggest developing a Fast Team which we can assist with. A Fast Team will be comprised of a team of individuals on each shift that is trained to deal with a wide range of emergencies. We also recommend company-wide training in Bloodborne Pathogens.

How can I claim my Ecard?

Click here for instructions on how to view and claim your AHA Ecard.

How can I verify that my employee's Ecard is real?

 Visit the eCards Search page. On the employer tab, enter the Ecard code (up to 20) and click "verify."